Shipping Policy
Processing Time
Your order will be processed and prepared for shipment within 2-3 business days. The exact processing time for your purchase can be found at checkout or on the product page.
Estimated Shipping Time
Our products are made-to-order and fulfilled directly from our print partners.
- USA: 3-10 business days
- Canada and UK: 6-12 business days
- International: 5-25 business days
Shipping FAQ
- Majority of our products are courier shipped via DHL Express with tracking.
- Books are shipped via Canada Post or UPS.
- Free shipping is available for all orders within the US, Canada and UK.
- For all other countries, a flat rate shipping fee of $25 USD equivalent applies.
- Please ensure that your shipping address is accurate and up to date when placing an order.
- In the event that an item isn't delivered due to an inaccurate shipping address, please contact us at support@modernkastle.com or fill out our form. We'll gladly arrange for reshipment, but please note that any additional shipping costs will be the responsibility of the customer.
Customs and Import Taxes
Buyers are responsible for any potential customs and import taxes. While we strive for prompt delivery, please be aware that we cannot control or be held accountable for delays caused by customs.
For North American customers, duties are not expected upon receiving your order. However, please note that the duty regulations may vary depending on the country of residence.